Our Approach
RightServ works towards your business success through delivering online applications & services
In any business relationship, trust and expectation management are key.
We have committed ourselves to developing interpersonal trust in all our business dealings, including the confidential nature of customer discussions through to the integrity and professionalism with which we approach all of our work.
Understanding and managing expectations between ourselves and the client rests on constant and clear communication at all stages customer interaction.
Our Business Approach
RightServ’s business philosophy takes the flowing approach:
- Commit to working towards our customers’ success as our long term goal
- Building trust through attention to detail in all customer engagements
- Listening to our customer needs
- Understanding our customers value chain and how they differentiate their products and services in their markets
- Design solutions that support and enhance this
- Delight our customers through managing expectations and excelling in delivery
An outsourced service requires expertise in a number of areas. RightServ has the following skill sets:
- Connectivity and security design
- Server infrastructure design – using dedicated or virtual server platforms
- Software licensing and management
- Business Continuity and Disaster recovery
- Professional tailored support
- The right costing and pricing model for the combined application, infrastructure and connectivity model.
RightServ has extensive experience in the design, setup and management of these services.
In addition, RightServ provides the benefit of providing a single contract and point of contact for delivery of these services.
Benefits
RightServ's design and support services allow companies to:
- Save cost in hosting, through outsource in a cost effective manner to a trusted partner
- Focus on the development of business services, rather than IT service delivery
- Reduce the cost of staffing for the support of business applications
Increase the speed to market for your chosen software tools
- Take advantage of the most appropriate cost and pricing model for you.
If you are a software company investigating or designing the delivery of your application in an outsourced manner, please contact us for a free consultation.