CRM Services
RightServ has developed extensive experience in the design, management and deployment of the Microsoft Dynamics CRM application (v3.0 and v4.0). This involves:
Business Analysis
Comprehensive Business analysis of the current sales, contact management, service and support environment for your company. This involves the identification and mapping of key business areas where the Microsoft CRM application will provide the most business benefit
Deployment & Configuration
Comprehensive deployment and configuration service for Microsoft CRM v3.0 and v4.0
Flexible Delivery Options
The Microsoft CRM delivery options from RightServ include:
- Dedicated Hosted deployment
- Shared hosted deployment
- Onsite deployment
Cost effective application hosting (from a central location) for the Microsoft CRM system with access via the Internet is ideal for companies looking to gain maximum benefit in a short time period. This approach provides a scalable and cost effective access approach for multiple sites, together with centralised reporting for sales Management.
All Licensing included
All Microsoft CRM application licensing, SQL Server and Windows Server licensing as required. Existing customer licensing can be shared and augmented.
C360 module deployment
RightServ is a partner of c360 corporation (www.c360.com) and we offer a range of value adding modules for specialist CRM functionality (including MultiCurrency manager, Sales Forecast manager, Service console and Mail Merge modules)
Training
Training and user familiarisation with Microsoft CRM is included with all of our rollout projects
Reporting
Management Report development and deployment is key to the measurement of the success of the CRM tool.
Full Support
Application support and backup for the CRM system and data in a secure and regular manner.